Privacy Policy

Updated October 2024

Commitment:

Tharsus Group Ltd comprises Universal Wolf Ltd and Tharsus Ltd. Tharsus Group Ltd is fully committed to compliance with the requirements of the Data Protection Act 2018 and all other data protection legislation currently in force. This privacy notice explains what to expect when you make contact with us or use one of our services.

In this Privacy Notice, we’ll tell you:

Why we are able to process your information.
What purpose we are processing it for.
Whether you have to provide it to us.
How long we store it for.
Whether there are other recipients of your personal information.
Whether we intend to transfer it to another country.
Whether we do automated decision-making or profiling.

Tharsus Group takes its responsibilities seriously and adheres to the Data Protection Principles as listed below. When processing data, we will ensure that it is:

Processed lawfully, fairly and in a transparent way.
Processed only for the purpose that the data was collected for.
Limited to what is necessary.
Accurate and kept up to date.
Kept for no longer than is necessary.
Kept safe and secure.
Only shared with other organisations who can demonstrate compliance with the regulations.

Our Contact Details

There are many ways you can contact us, including via our contact us page on our website, post, email or telephone as follows:

Name: Tharsus Group Ltd
Postal Address: Tharsus Ltd, Birmayne House, Cowley Road, Blyth Riverside Business Park, Blyth, Northumberland, NE24 5TF
Enquiry Line: +44 (0)1670 368 000
Website: https://www.tharsus.co.uk
Email: [email protected]

We are registered with the ICO – registration ZA328571

Collecting and Processing Your Personal Data

How We Collect Your Data and the Type of Information We Collect

Tharsus Group is primarily a Data Controller. We collect the following information from you directly or, in some instances, via your employer:

When registering for one of our services, including when subscribing to our newsletter, we will collect personal data such as your name, email address, and, where applicable, your telephone number and job role.
When using our website, we collect other personal identifiers such as IP addresses, geographical location, browser type and version, operating system, referral source, length of visit, and page views. We use Google Analytics to analyse the use of our website. For further information, please refer to our Cookie Notice.

When you and/or your employer input personal data to set up a user account, you will be asked to agree to our ‘Terms and Conditions’. This Privacy Notice and our Cookies Notice should be read in conjunction with these Terms and Conditions.

The Purpose for Collecting and Processing Your Data

The data we collect and process is for one or more of the following reasons:

When you use our website or enquire about our services via our website, telephone or email.
Use of the selected services available from Tharsus Group.
Where you opt into our marketing mailing services. You can opt out of this at any time by selecting the unsubscribe link shown on any marketing emails or by contacting us directly.
To notify you of any enhancements or updates to the system.
To comply with any legal obligations.
To manage our business.
To personalise the service and content based on your usage activity.
To perform the terms of our contract with you.

Marketing Data Use

We collect and process personal information for marketing purposes when you express interest in Tharsus’ services through our website, LinkedIn lead generation forms, or other online platforms. This information may include your name, job title, company, and contact details. We use this data to communicate relevant updates, share case studies, and invite you to engage with Tharsus content. You can opt out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

Your data will not be used for automated decision-making or profiling other than for analytical purposes. In such situations, the data is anonymised, meaning you cannot be identified through this means.

Lawful Bases for Processing

The lawful bases or reasons for processing your information are:

Contract – Where you send a query via our website requesting information about our products and services to help you decide whether to enter into a contract with us.
Contract – In using our services and upon acceptance of our Terms and Conditions.
Consent – To send you marketing information about our products and services.
Legitimate Interests – To enable us to administer our website and services.
Legal Obligations – Whereby we may keep records as required to and for a period of time as set out in law.

How We Store Your Information, Where, and For How Long

We are committed to ensuring that your data is secure. As such, we have put in place appropriate technical and organisational measures to safeguard it.

All data entered into our website by you is encrypted and securely stored in our systems and retained only for the duration required to fulfil the request. All data entered in relation to your user account is stored for the duration of your contract with us and in an encrypted format in our secure, cloud-based data storage.

Once your contract and therefore access to the system have ceased, personal data relating to you will be erased. Some data, however, may be used for analytical purposes; this will be anonymised and as such will not identify you in any way.

Third Parties We Share Your Data With

We use third-party organisations to provide elements of our services to you, on our behalf. We have contracts in place with these organisations which means that they cannot do anything with your personal information unless we have instructed them to do so. They will hold it securely for the purposes of and retain it for the period we instruct.

Some of these third parties may process data outside the EEA, such as in the United States. Where this is the case, we have Standard Contractual Clauses in place to protect your data. We will not share your information with any third parties for the purpose of them marketing their or another entity’s services directly to you.